Telecom companies questionnaire

Are your requirements for a specific response by your provider covered in your SLA or contract? Services This section is intended to provoke consideration of the different telecommunications services used by your organization.

Q12 Are they all in the same duct? Q23 Do you have primary and alternate methods Telecom companies questionnaire contacting your provider e. Contact in a Crisis This section is intended to provoke consideration of how you will contact your service provider Telecom companies questionnaire in the event of a catastrophic impact to the national telecommunications network.

Changes to Network Structure This section is intended to provoke consideration of how your providers manage changes to their network infrastructure. Q17 Do you review existing requirements to prevent duplication or compromise?

It is common practice within the Telecommunications industry for local access circuits between the core network and customer premises to be provided by a third party.

Q11 Do all of your services leave your premises in the same cable? Q15 Have you specifically asked for this service? In the event that more than one provider is used, this questionnaire can be used to provoke discussion of how the providers cooperate to minimize and mitigate risk.

Q4 Can your organisation and your provider agree on a unique identifier for each critical service or circuit? Q20 Do you provide standby power on your own premises? In addition, some customers will have entered into a dual-provider relationship similar services provided by more than one provider in an effort to guarantee resilience and availability against the possibility of failure.

Q2 Do you have a full and complete list of your business-critical telecommunications services, and the systems that support them? Q1 Can you identify business critical services in order of importance or criticality high, mission critical; medium; low?

Q28 Do you know what percentage of the critical business applications are used by home workers?

Q14 Do you know if critical services are routed via different network components so that a failure of one component will not affect all critical services? New Services It should not be assumed that using two providers will guarantee separation.

It recognizes that different providers may supply different services to a customer, for example data services from one provider, voice services from another. Continuity of operation of a business will typically be dependent on the availability of these business critical services.

Q9 Who has responsibility for the safety and security of the areas identified in Q8? Homeworking Do not assume that because many of your employees have high speed broadband at home they will be able to work effectively in the case of a pandemic situation or a long term mass evacuation.

Q21 Do you test it regularly? Q25 Have you discussed your respective emergency plans with your provider? Resilience in Converged Networks: In this case, it is possible that circuits supplied by different providers have a common routing.Telecommunications Consumer Survey, February Page 3 was the home telephone line (56%) followed by using a cell phone (43%), or pre-paid calling card (24%).

Telecommunication Questionnaire Please answer this short 2 page questionnaire investigating the use of text messaging in daily life.

In this page, you will be asked to. This Self Assessment Questionnaire has been produced by CPNI in conjunction with a number of telecommunications providers to facilitate discussions between the customer and the provider(s) on the resilience of Telecommunications Services as part of a risk assessment exercise.

SC (/07) Ver.2 P. 1 TRADE AND INDUSTRY DEPARTMENT TELECOMMUNICATIONS QUESTIONNAIRE SC (/07) Name of the Brand Owner: Brand Name & Model of equipment. Questionnaire for Telecommunication Facility Providers All applicants requesting to install telecommunications facilities within the City of Milpitas must complete this questionnaire as part of their use permit application submittal.

- Telecommunications Usage Trend Survey, Ministry of Internal Affairs and Communications (MIC) () - The information obtained through this questionnaire will not be used for purposes other than creating a statistical report.

Telecom companies questionnaire
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